Do Better [Blank] Bank

A scare yesterday: we got certified mail saying we were in default of our mortgage (we're not). When I called and pointed out that our payments were up to date they said I'd missed May, which then meant June's wouldn't be accepted until I paid up. Funny that, since they cashed my check. The mystery was solved when, while on the phone, I pulled up a copy of the payment on my bank's website - and noticed the wrong account number was printed on it. The clerk at the bank that holds the mortgage had credited it to the wrong account. After a good 40 minute phone call, the problem was resolved. But c'mon people . . .