Published writer, compulsive reader, Old School Whovian, Match Game enthusiast, NKOTB fan, data hoarder, and - surprisingly, given that list - married with four kids. Welcome to my take on life, fatherhood, entertainment, and whatever strikes my fancy. Enjoy!
Saturday, October 1, 2011
AT&T Sucks
AT&T sent me 3 statements for the same account, all dated Sept 27th, all w/ different totals. I called & was transferred 2x then was accidentally disconnected. Time wasted 12:44. 2nd call, transferred 2x, ended up on the phone with an Indian woman w/ no English comprehension beyond her script. I was not kind, and was tx'd to a woman in Chicago who did a decent job but had to transfer me again, waited five minutes on hold, hung up. Total time wasted: approx 47 minutes. WORST COMPANY EVER.
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